After much fun with the beta, RC, and finally our internal RTM deployment we just completed our first scheduled customer engagement to deploy R2 RTM. Even more exciting was the fact that we would be deploying R2 to replace the customer’s Shoretel PBX. The total solution provided more integration...
I typically blog about technical items related to Microsoft UC, but I want to draw some attention to SmartChat, which is a product that we recently released to allow customers to enable web chat on their website by leveraging their investment in OCS. In simple terms, SmartChat is a "widget"...