Exchange 2010 includes the ability to add presence and IM integration right into the OWA experience. This adds a number of handy features: - Presence for internal and federated OCS contacts - Ability to start and maintain chat sessions directly from OWA - OCS contact list integration, including...
I’m writing this from the plane on the way from Denver to NYC to spend a week with a customer of ours. This particular customer is in the Enterprise Lighthouse program, which means that they are moving to OCS 2007 R2 as the voice platform for at least 2000 users. In addition to this they...
A couple weeks ago Microsoft released an array of updates for OCS 2007 R2. In addition to addressing various issues, one somewhat less publicized but highly anticipated change was the support of calling name for inbound and outbound calls. Applying these updates to your OCS environment will automatically...
Customers ask me all the time if it is possible to file transfers over a certain amount, and I’m happy to see this feature in Forefront for OCS. It’s pretty easy to configure this particular feature. There are two ways to configure file filtering – either directly in the file filter area or by...
This week I hit an issue at a customer where audio would drop periodically for external users. The call would stay up but audio would disappear. This happened in 2 situations… - The user was in a quiet environment and was silently listening to the other caller - The user was on mute We could...
Last year I posted the process for updating the internal OCS URLs . From time to time I’ve found it necessary to do this for various reasons. Most commonly this is necessary if a customer does not have a reverse proxy in place and/or is not using a SAN certificate that includes both the external...
Now that more folks have their hands on OCS 2007 R2 a common question I’ve heard is “How do I manage my Edge server?” If you’ve installed R2 one thing you’ve noticed is that Microsoft no longer automatically installs the OCS admin tools on any server role. You must install these from the...
Interestingly the second most viewed post I have is the one on OCS 2007 licensing . Based on this I thought I’d post an equivalent post for OCS 2007 R2 licensing based on the licensing session that MS held for UC MVPs recently. Overall the updates are good news. Microsoft heard the complaints from...
After much fun with the beta, RC, and finally our internal RTM deployment we just completed our first scheduled customer engagement to deploy R2 RTM. Even more exciting was the fact that we would be deploying R2 to replace the customer’s Shoretel PBX. The total solution provided more integration...